News

IMPORTANT UPDATE: SERVICE INTERRUPTIONS

November 20, 2023

Bus Tracking Technical Issues

As of 11/20/2023 2:30 p.m. ,

We are currently experiencing technical challenges with our bus tracking system, which may result in intermittent inaccuracies or unavailability of real-time bus tracking for certain routes.

Please accept our sincere apologies for any inconvenience this may cause during your travel planning. Please know that our technical team is working diligently to resolve these issues and restore the service to its seamless functionality.

While we don’t have an exact time frame for when the system will be fully operational again, please be assured that fixing this issue is our top priority.

During this period, if you require information about bus schedules, routes, or any travel-related assistance, our customer support team is available and ready to help. You can reach them at (918) 982-6882. We deeply appreciate your understanding and patience as we work to swiftly resolve these technical difficulties. Your satisfaction and comfort remain our utmost priority.

Plan Ahead: Possible Delays 11/24

11/22/2023 1:30 p.m.,

Your travel plans are important to us, and we strive to keep you informed to ensure a hassle-free journey. However, we wanted to share some crucial updates regarding potential route delays on November 24th due to a temporary shortage of available drivers.

While our team is diligently working to minimize disruptions, we encourage you to plan ahead for any inconvenience. Here’s how you can prepare:

  1. Early Departure: Considering leaving earlier than usual to factor in potential delays. This proactive approach can assist you in reaching your destination on time.
  2. Stay Updated: Keep an eye on our app or website for real-time updates on your specific route. However, please note that due to ongoing technical improvements, our real-time tracking may be intermittent or unavailable for some routes.
  3. Flexible Options: If your schedule allows, consider alternative routes or modes of transportation. Being flexible can play a significant role in ensuring a smoother journey.

11/23 – NO SERVICE PROVIDED OR MICRO ON 11/23. STATION ATTENDANT AND CALL CENTER ARE CLOSED IN OBSERVANCE OF THANKSGIVING.

We understand the importance of reliability and apologize for any inconvenience this situation may cause. Rest assured, we are dedicated to swiftly resolving this scenario to provide you with a seamless travel experience.

Your understanding and cooperation during this period are sincerely appreciated. Your support means the world to us.